Strategies for Supporting Frontline Collaboration: Lessons from Stewardship Contracting
- IBM Center for the Business of Government
- Cassandra Moseley
- 2010
“Dr. Moseley shows how stewardship contracting works, via a series of case studies examining the experiences of the Bureau of Land Management and the U.S. Forest Service. She found that leaders in these agencies were able to change the behaviors of their hierarchically-driven culture by…