Collaboration Between Government and Outreach Organizations: A Case Study of the Department of Veteran Affairs
- IBM Center for the Business of Government
- Lael R. Keiser and Susan M. Miller
- 2013
“This report addresses an important topic that does not always receive significant attention: the role of outreach organizations in assisting government agencies to determine benefit eligibility of citizens applying for services. Outreach organizations are defined as state and local governments, non-profit, and other organizations that…