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The Collaborative Service Delivery Matrix: A Decision Tool to Assist Local Governments

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The Collaborative Service Delivery Matrix: A Decision Tool to Assist Local Governments

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  • ICMA, Alliance for Innovation, and the Center for Urban Innovation at Arizona State University
  • David Swindell
  • 2015

This tool is intended to help “local leaders and their staff determine whether the conditions for expanding collaborative service delivery efforts may help local governments … achieve their goals.

The tool is in two parts. The first part helps communities determine whether or not a collaborative arrangement is a good idea … regarding delivery of a specific service. The second part helps those that want to pursue a collaborative arrangement (as determined by part one) choose from among five fundamental types of collaborative arrangements by using the same information developed in part one of the tool.”

This tool is included in our list of TEN NOTABLE RESOURCES FOR IDENTIFYING WHEN AND HOW TO COLLABORATE.

This tool is included in our list of TEN NOTABLE RESOURCES FOR LOCAL ELECTED OFFICIALS INVOLVED IN CROSS-SECTOR COLLABORATION.

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