San Francisco and the Bay Area face a 62 percent chance of a large earthquake in the next 30 years. To prepare, San Francisco’s Department of Emergency Management (DEM) reviewed its disaster preparedness and recovery strategies. Rob Dudgeon, Deputy Director of DEM, realized that his agency needed to communicate with the public in a new way. This case study tells the story of how DEM worked with IDEO, a design and innovation consultancy, to develop a new preparedness platform called SF72. The website SF72.org, as well as outreach programs including presentations and in-person meetings, helped create a new culture of “positive preparedness” for residents, organizations, and businesses.
✴︎ Available only with purchase from publisher “Traditional governance, even when it is functioning effectively and fairly, often produces clear winners and clear losers, leaving smoldering resentments that flare up whenever there is a shift in the balance of power. Over the past two and…
“Initially, governance networks were intended as tools for making public governance more effective. Yet, scholars have argued that governance networks also have the potential to democratize public governance. This article provides an overview of theoretical arguments pertaining to the democratizing impact of governance networks. It…
“Social impact bonds, a recent innovation in social finance, are designed to harness capital and knowledge from private nonprofit, for‐profit, and public entities to address pressing social problems. Although there is great policy interest in understanding how social impact bonds can be used to tackle…
“Research on open strategy suggests that shared knowledge through collaboration can generate co‐created value. We explore this idea by assessing it as a predictor of absorptive capacity (ACAP) in cross‐sector partnerships in pursuit of social innovation. The findings of our study indicate that aspects of…
“The public pays for and provides an incredible amount of data to governments and companies. Yet much of the value of this data is being wasted, remaining in silos rather than being shared to enhance the common good—whether it’s helping governments to stop opioid addiction…
“In our latest City Accelerator guide, ‘Resilience, Equity, and Innovation,’ we share the tools and processes four cities, Pittsburgh, Saint Paul, San Francisco and Washington D.C., explored in an effort to increase equity and fund infrastructure. With new approaches to managing public resources, these cities…
“It’s still early days for governments experimenting with pay-for-success (PFS) projects, in which governments ask private funders to foot the bill for social programs, and then agree to repay those funders if the programs achieve agreed-on results. As public budgets tighten and social challenges remain…
“Social impact bonds—also known as ‘pay-for-success’ contracts, since they are not true bonds, but rather performance-based contracts—aim to help governments experiment with new ways of providing social services. The basic concept is this: Private investors provide the original funding, and the government only pays if…
“Traditionally, statutory regulation was viewed as the primary mechanism for achieving environmental and social change. Its uniform system and top down implementation was expected to engineer social and environmental change at every location. However, this vision never constituted an entirely satisfactory empirical account of the…
“The literature indicates that social capital plays a crucial role in facilitating collective action in collaborative governance. Despite this important role, the extant literature has not systematically conceptualized what forms of social capital exist in the context of collaborative activities and when and where such…