San Francisco and the Bay Area face a 62 percent chance of a large earthquake in the next 30 years. To prepare, San Francisco’s Department of Emergency Management (DEM) reviewed its disaster preparedness and recovery strategies. Rob Dudgeon, Deputy Director of DEM, realized that his agency needed to communicate with the public in a new way. This case study tells the story of how DEM worked with IDEO, a design and innovation consultancy, to develop a new preparedness platform called SF72. The website SF72.org, as well as outreach programs including presentations and in-person meetings, helped create a new culture of “positive preparedness” for residents, organizations, and businesses.
✴︎ Available only with purchase from publisher “Governance entails the formulation and implementation of public policies across organizational and sectoral boundaries through coalitions, contracts, and networks. Studies of governance tend to cluster loosely into two theoretic traditions: rational choice and sociological institutionalism. Where the former…
✴︎ Available only with purchase from publisher “There is a long history of ridership on urban rapid transit projects failing to meet predevelopment forecasts. This article examines the trade-offs for government associated with transferring the financial risk of ridership demand shortfalls to the private sector…
✴︎ Available only with purchase from publisher “In this study, non-profit involvement in cross-sector collaborative efforts for post-Katrina and Rita relief, recovery, and rebuilding are examined. Using Bryson, Crosby, and Stone’s model as a framework, the collaborative and intermediary roles played by non-profits in three…
✴︎ Available only with purchase from publisher “Public managers must regularly engage and interact with stakeholders in the external environment to deliver meaningful policy outcomes. Examining the motivations behind such behavior is a critical component of understanding management in the modern era. Some studies suggest…
“Public-private partnerships are often touted as a ‘best-of-both-worlds’ alternative to public provision and privatization. But in practice, they have been dogged by contract design problems, waste, and unrealistic expectations. Governments sometimes opt for a public-private partnership, for example, because they mistakenly believe that it offers…
“Broadband is critical to the economic development and vitality of communities across the United States. Given its importance, many local leaders are exploring how to expand the availability and adoption of robust, high-quality and affordable broadband services in their communities. To reach these goals, many…
“This primer is organized in two sections. In the first part, we provide a strategic overview of broadband public–private partnerships, examples of three models, and a framework for public sector entities to consider as they evaluate potential models, assess potential partners, and set goals for a…
“The report describes how partnerships between public and private agencies [in child welfare] can be developed around a shared vision and goals, shared communications strategies and performance standards, a variety of operating structures and a formalized way of managing the work. It also presents the…
✴︎ Available only with purchase from publisher “After a century in which charities suspected the motives of cynical business people, and business people dismissed the contributions of amateur volunteers, the two sectors are coming together today as never before. The third sector has increased its…
“This Smart Bundle was published by Getting Smart in partnership with the Grable Foundation. The content is part of a series on reinventing learning that features the Remake Learning network in Pittsburgh. Remake Learning is a loose network comprised of 250 organizations, which includes schools,…