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“As many non-profits have grown larger, they are adopting concepts and tools from the private sector to improve their own operations and effectiveness. For such growth and adaptation to continue, it is important to understand how knowledge is transferred across sectors.”

This case study:

• “Describes a pioneering study of marketing knowledge transfer based on the experiences of executives in relatively large non-profit organizations who migrated across sectors.
• Reveals that the use of marketing concepts and tools in the non-profit sector is much lower and offers explanations rooted in cultural and organizational differences.
• Recommends more cross-sector transfer of marketing knowledge.”